We understand that choosing the perfect clothing online can raise a few questions. That's why we want to make the entire process as simple, clear and stress-free as possible. Below, you'll find answers to our most frequently asked questions. If your question isn't listed, please don't hesitate to contact us. We'll be happy to help!
What types of products do you offer?
Sullivan Dublin offers stylish clothing for women and men, combining style, comfort and quality. Our collections are carefully selected to offer timeless fashion suitable for every occasion, from everyday wear to special events.
Do you deliver throughout Ireland?
Yes. We currently deliver exclusively within Ireland. Whether you live in Dublin, Cork, Galway, Limerick or a smaller town or village, we make every effort to ensure that your order is delivered safely and as quickly as possible.
Do you offer free shipping?
Yes! At Sullivan Dublin, we believe in keeping things simple and transparent. That's why we offer free shipping on all orders throughout Ireland, with no minimum purchase and no hidden fees.
How long does delivery take?
Each order is processed within 1 to 3 business days. Once dispatched, your order is generally delivered within 6 to 9 business days. As soon as your order has been shipped, you'll receive a tracking number so you can easily follow your parcel.
What is your return policy?
We offer a 30-day return period from the date of delivery. If a product doesn't fit or doesn't meet your expectations, you can return it in its original, unused condition and receive a full refund. No unnecessary complications.
How long does it take to receive a refund?
Refunds are generally processed within 5 to 10 business days after we receive and inspect the returned product. The refund will be issued to the same payment method used for your order. You'll receive an email confirmation as soon as your refund has been processed.
How can I contact customer service?
You can contact us at:
Our customer service team is available to answer any questions you may have about your orders, our products or delivery.
How do I choose the right size?
Each product comes with a detailed size guide with clear measurements and instructions. If you're unsure between two sizes, please don't hesitate to contact us. We'll be happy to help you choose the right size.
Will sold-out products be restocked?
Some items are part of a limited collection and may no longer be available once they sell out. However, we regularly restock our most popular styles. If your size is temporarily unavailable, you can sign up on the product page to be notified when the item is back in stock.
Is shopping at Sullivan Dublin secure?
Absolutely. Your security and satisfaction are our priorities. We work exclusively with trusted payment providers to ensure that your checkout experience is simple and fully secure.
Still have questions?
Please don't hesitate to contact us. We're here to help and will do everything we can to make your shopping experience with Sullivan Dublin as pleasant, simple and stress-free as possible.