Terms of service
GENERAL INFORMATION
Welcome to Sullivan Dublin!
The terms “we”, “us” and “our” refer to Sullivan Dublin. Sullivan Dublin operates this online store and website, including all associated information, content, features, tools, products and services, in order to provide you with an optimal shopping experience (the “Services”).
Sullivan Dublin uses the Shopify platform, which enables us to provide our Services. These Terms and Conditions, together with the documents referred to herein, set out your rights and obligations when using our Services. Please read them carefully. By using our Services, you agree to these Terms and Conditions and our Privacy Policy.
ARTICLE 1 – ACCESS TO THE SERVICES AND CUSTOMER ACCOUNTS
By accepting these Terms and Conditions, you confirm that you are of legal age under the laws applicable in your country of residence.
You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out through your account.
ARTICLE 2 – OUR PRODUCTS
We make every effort to present our products as accurately as possible.
However, please note that the colours and appearance of products may vary depending on your device and display settings.
All product descriptions may be changed at any time, without prior notice, at the sole discretion of Sullivan Dublin.
ARTICLE 3 – ORDERS
Placing an order constitutes an offer to purchase a product.
Sullivan Dublin reserves the right to accept or refuse any order for any legitimate reason.
An order is only considered accepted once it has been confirmed by Sullivan Dublin.
Returns and exchanges are only possible in accordance with our Return Policy.
ARTICLE 4 – PRICES AND PAYMENT
Prices may be changed at any time without prior notice.
The price charged will be the price applicable at the time the order is placed.
Unless otherwise stated, prices exclude any applicable taxes, shipping charges and potential import duties.
You agree to provide accurate, complete and up-to-date payment information.
ARTICLE 5 – SHIPPING AND DELIVERY
All delivery times provided are estimates and cannot be guaranteed.
We are not responsible for delays caused by carriers or customs authorities.
Once the products have been handed over to the carrier, the risk of loss or damage is transferred to the customer, subject to any mandatory consumer protection rights under applicable law.
ARTICLE 6 – INTELLECTUAL PROPERTY
All content available on this website, including trademarks, text, images, photographs, illustrations, graphics and logos, is the property of Sullivan Dublin or its licensors.
Any reproduction, distribution, modification or use of this content without our prior written permission is strictly prohibited.
ARTICLE 7 – OPTIONAL TOOLS
We may provide you with access to tools offered by third parties over which we have no control.
Your use of these tools is entirely at your own risk and responsibility.
ARTICLE 8 – LINKS TO THIRD-PARTY WEBSITES
Our website may contain links to websites operated by third parties.
We are not responsible for the content, accuracy, availability or operation of these external websites. Access to and use of these websites is at your own risk.
ARTICLE 9 – RELATIONSHIP WITH SHOPIFY
Sullivan Dublin uses the Shopify platform to operate its online store.
Shopify is not responsible for sales made through our website or for any damages arising from transactions between you and Sullivan Dublin.
ARTICLE 10 – PROTECTION OF PERSONAL DATA
All personal data collected in connection with your use of our Services is processed in accordance with our Privacy Policy.
By using our Services, you acknowledge that certain personal data may be shared with Shopify where necessary to process your orders and provide the Services offered.
ARTICLE 11 – REVIEWS, COMMENTS AND FEEDBACK
If you submit suggestions, ideas, comments or other content to us, you grant us the right to use such content free of charge, without limitation and for any lawful purpose.
We reserve the right to remove any content that we consider offensive, inappropriate, defamatory, misleading or unlawful.
ARTICLE 12 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct at any time any typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping charges or any other information displayed on our website.
We also reserve the right to cancel an order if the information provided proves to be incorrect, even after the order has been confirmed, subject to applicable consumer law.
ARTICLE 13 – PROHIBITED USE
You agree not to use our website or Services to:
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violate any applicable law or regulation;
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infringe the intellectual property rights of Sullivan Dublin or any third party;
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transmit viruses, malware or any other harmful code;
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harass, threaten, discriminate against or intimidate our employees or other users;
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collect or use other people's personal data without authorisation;
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compromise the security or proper functioning of our website.
Any violation of these provisions may result in the immediate suspension or permanent termination of your access to our Services.
ARTICLE 14 – TERMINATION
We reserve the right to suspend or terminate access to our Services in the event of a breach of these Terms and Conditions or for another legitimate reason, subject to applicable law.
Provisions relating to intellectual property, limitation of liability and any obligations which, by their nature, are intended to survive termination will remain fully applicable after your use of our Services has ended.
ARTICLE 15 – DISCLAIMER OF WARRANTIES
Except where otherwise required by law, our Services and products are provided “as is” and “as available”, without any express or implied warranties.
We do not guarantee that:
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our Services will always be available without interruption or error;
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any defects or errors will always be corrected;
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the results obtained through the use of our Services will meet all of your expectations.
To the fullest extent permitted by applicable law, Sullivan Dublin disclaims any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Nothing in these Terms and Conditions excludes or limits any statutory rights that cannot legally be excluded or limited.
ARTICLE 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Sullivan Dublin and Shopify shall not be liable for indirect, incidental, special or consequential damages resulting from the use of our Services or products.
This may include, without limitation, loss of profits, revenue, data, savings or business opportunities, to the extent such liability may lawfully be excluded.
Certain jurisdictions do not allow certain exclusions or limitations of liability. In such cases, the limitations above may not apply to you.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
ARTICLE 17 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Sullivan Dublin, TR-Products, Shopify, and their respective directors, employees, partners and service providers against claims, liabilities, damages, losses, costs or expenses arising from your breach of these Terms and Conditions or applicable law.
ARTICLE 18 – SEVERABILITY
If any provision of these Terms and Conditions is found to be unlawful, invalid or unenforceable by a competent court, that provision will be enforced to the fullest extent permitted by law.
The remaining provisions will remain fully valid and enforceable.
ARTICLE 19 – ENTIRE AGREEMENT
These Terms and Conditions, together with the policies and documents referred to herein, constitute the entire agreement between you and Sullivan Dublin regarding your use of our Services.
They supersede any previous agreements, communications or proposals, whether oral or written, relating to the same subject matter.
ARTICLE 20 – GOVERNING LAW
These Terms and Conditions are governed by and interpreted in accordance with the laws of the Netherlands, where TR-Products is registered.
Any dispute relating to the interpretation or performance of these Terms and Conditions will be submitted to the competent courts in accordance with applicable law.
Nothing in this provision affects any mandatory consumer rights or protections that may apply to customers residing in Ireland.
ARTICLE 21 – CONTACT
If you have any questions regarding these Terms and Conditions, please contact our customer service team.
Contact Details
Store name: Sullivan Dublin
Company name: TR-Products
Registered office address: Alsemhof 9, 4907 AM Oosterhout, Netherlands
Registration number: 90416198
Email: info@sullivandublin.com
Phone: +31 6 37351919
Customer Service
Monday to Friday: 9:00 AM – 5:00 PM
Saturday and Sunday: 10:00 AM – 5:00 PM