Privacy Policy

Privacy Policy – Sullivan Dublin

The online store and website are operated by TR-Products. Our store is hosted on the Shopify platform.

In this Privacy Policy, we explain how we collect, use and share your personal data when you visit our website, make a purchase or otherwise contact us.

Personal Data We Collect

We may collect the following categories of personal data:

  • Contact details: first name, last name, billing address, shipping address, telephone number and email address.

  • Financial information: payment card details, transaction information and payment confirmations.

  • Account information: username, password, security questions and preferences.

  • Transaction data: products viewed, items added to your shopping cart, purchase history and returned products.

  • Device information: IP address, browser type, network information and cookies.

How Do We Use Your Data?

We use your personal data for the following purposes:

Providing Our Services

To process your orders, manage payments, arrange shipping and administer your customer account.

Marketing

To send you promotional offers and display personalised advertisements, only with your consent where required by applicable law.

Security

To prevent fraud, protect your purchases and maintain the security of our website.

Communication

To respond to your enquiries and provide assistance through our customer service team.

Data Sharing and Our Relationship with Shopify

Our website is hosted by Shopify.

Your personal data is shared with Shopify to the extent necessary to provide our services.

Your personal data may be transferred to and processed in countries outside your country of residence, including the United States, in accordance with the safeguards required under applicable data protection laws.

For more information, please refer to Shopify's Privacy Policy.

Your Rights Under the GDPR and Applicable Law

Under the General Data Protection Regulation (GDPR) and applicable data protection laws, you may have the following rights:

  • the right to access the personal data we hold about you;

  • the right to request the correction of inaccurate or incomplete personal data;

  • the right to request the deletion of your personal data where applicable;

  • the right to object to or request restriction of the processing of your personal data;

  • the right to data portability where applicable;

  • the right to withdraw your consent to marketing communications at any time;

  • the right to lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us using the details provided below.

Contact Details

Store name: Sullivan Dublin
Company name: TR-Products
Registered office address: Alsemhof 9, 4907 AM Oosterhout, Netherlands
Registration number: 90416198
Email: info@sullivandublin.com
Phone: +31 6 37351919

Customer Service

Monday to Friday: 9:00 AM – 5:00 PM
Saturday and Sunday: 10:00 AM – 5:00 PM